Contact

Vantage is run by a small team at Just Joshing LLC. One address reaches us for everything: justjoshingllc@gmail.com.

• Help with Vantage. A connection that will not link or keeps breaking, figures that look wrong, trades that have not arrived, or anything that does not work as you expect.
• Your privacy. Requests to see, correct, export or delete your data, and questions about how we handle it. We answer within 30 days, as the privacy policy says.
• Security. If you think you have found a security problem, write with “Security” in the subject and enough detail to reproduce it. Please give us a chance to fix it before telling anyone else, and do not access other people’s data while looking.
• Something another member posted. A comment or handle that breaks our terms of service: tell us the handle and roughly when, and we will look.
• Anything else. Feedback, ideas, joining the beta, press or partnerships.

• Write from the email address you sign in with, or tell us your handle, so we can find your account.
• For a problem, say which page and roughly when it happened; a screenshot helps.
• Never send your brokerage or bank username or password, one-time codes, or full account numbers. Vantage never needs them and will never ask for them.

• Fix a connection: Settings, Connections, then Check now, or reconnect when Vantage asks you to sign in to your institution again.
• Remove a connection: Settings, Connections, Remove. Its accounts and history are deleted, and access at the provider ends.
• Turn off email or notifications: Settings, Notifications, or the link at the bottom of any email.
• Stop sharing: Settings, Sharing, or the person’s page on People.
• Delete your account: Settings, Account, Delete account. Everything goes at once.